Babysitting Service Policy for Clients

  1. The booking fee of $25 is to be paid at time of booking via credit
  2. The booking fee is NON REFUNDABLE. This will be classed as a
    cancellation fee should you cancel your booking.
  3. The rate of pay to the babysitter is $25 per hour between 7am-7pm, $20 per hour between 7pm-midnight and $28 per hour from midnight-7am. This is to be paid in cash directly to the babysitter at the end of the shift. If you require an invoice for the full amount including the booking fee, the babysitting rate is increased by $10 per hour.
  4. There is a minimum of 3 hours to be paid to the babysitter.
  5. If you have purchased a book of 5 vouchers and cancel, one of the
    vouchers will be utilized and classed as a cancellation fee.
  6. If you have purchased the annual subscription to the service and
    cancel a date we WILL deduct a $25 fee from the credit card provided on
    file or invoice the company, as this will be classed as the cancellation
  7. Should you cancel the booking within 1 hour Centenary Nannies
    will deduct the original amount from the credit card and pass onto the
    babysitter. (I.e. you book from 7pm to 10pm we will deduct 3 hours pay $75
    from the credit card). The reason for this is many of the babysitters are
    requested by many families and turn down work. If you cancel the booking
    then ultimately the babysitter loses out all round. This is not fair to
    the babysitter)
  8. You are not to engage and ask the babysitter to work privately for
    you. If you do this and we find out, the babysitter will be removed from
    our database therefore not allowing them any future work with us or the
    families in Brisbane who utilize our services.
  9. Should you wish to change the time of the booking please notify
    Centenary Nannies so as we can inform the babysitter and can make a note
    on the files.
  10. Should a babysitter call you directly to cancel please call us
    immediately so we can arrange a replacement for you.