where children are the #1 priority

Terms & Conditions for Babysitting Service

Babysitting Service Policy for Clients

  1. The booking fee of $25 is to be paid at time of booking via credit
  2. The booking fee is NON REFUNDABLE. This will be classed as a
    cancellation fee should you cancel your booking.
  3. The rate of pay to the babysitter is $20 per hour and is to be paid
    cash directly to the babysitter at the end of the shift.
  4. There is a minimum of 3 hours to be paid to the babysitter.
  5. If you have purchased a book of 5 vouchers and cancel, one of the
    vouchers will be utilized and classed as a cancellation fee.
  6. If you have purchased the annual subscription to the service and
    cancel a date we WILL deduct a $25 fee from the credit card provided on
    file or invoice the company, as this will be classed as the cancellation
    fee. Please also note if you have purchased the annual subscription this
    covers you for one location only (either Brisbane or Gold Coast). Should
    you require our services at the alternate location you can either book
    with a casual booking of $25 or pay $100 which will allow you to use the alternate
    location until your initial registration expires.
  7. Should you cancel the booking within 24 hours Centenary Nannies
    will deduct the original amount from the credit card and pass onto the
    babysitter. (I.e. you book from 7pm to 10pm we will deduct 3 hours pay $60
    from the credit card). The reason for this is many of the babysitters are
    requested by many families and turn down work. If you cancel the booking
    then ultimately the babysitter loses out all round. This is not fair to
    the babysitter)
  8. If you cancel the booking more than 24 hours prior to the booking
    you will only forfeit the $25 booking fee.
  9. You are not to engage and ask the babysitter to work privately for
    you. If you do this and we find out, the babysitter will be removed from
    our database therefore not allowing them any future work with us or the
    families in Brisbane who utilize our services.
  10. Should you wish to change the time of the booking please notify
    Centenary Nannies so as we can inform the babysitter and can make a note
    on the files.
  11. If the times need to be changed you will need to pay the sitter for
    what you have booked. (i.e. you book 8.30am to 1.30pm and change the start
    time to 9.30am you will still need to pay the sitter the initial 5 hour
    booking) Again in fairness to the babysitter as they have allocated their
    time to the job for the hours originally booked.
  12. If you book and do not indicate a finish time that is fine. You
    will need to pay the babysitter for the hours they work; bearing in mind
    there is a minim of 3 hours. Should you not provide a finish time and you
    cancel within 24 hours we will deduct the minimum amount off the credit
    card provided and again pass this money onto the babysitter.
  13. Should a babysitter call you directly to cancel please call us
    immediately so we can arrange a replacement for you. After hours mobile is
    0405 324 852.