The booking fee of $30 is to be paid at time of booking. Our after hours booking fee is $50. Our office hours are Monday-Friday 9am to 4pm.
The booking fee is NON REFUNDABLE. This will be classed as a cancellation fee should you cancel your booking. Although we have a very high success rate when filling babysitting roles, please keep in mind that at times we may not be able to find someone. To avoid disappointment, we recommend providing at least 24 hours notice as short notice roles can be difficult to fill.
The rate of pay to the babysitter is $25 per hour from 7am-midnight and $28 per hour from midnight-7am. This is to be paid in cash directly to the babysitter at the end of the shift.
There is a minimum of 3 hours to be paid to the babysitter.
If you have purchased a book of 5 vouchers and cancel, one of the vouchers will be utilized and classed as a cancellation fee.
Should you cancel the booking within 1 hour Centenary Nannies will deduct the original amount from the credit card and pass onto the babysitter. (I.e. you book from 7pm to 10pm we will deduct 3 hours pay $75 from the credit card). The reason for this is many of the babysitters are requested by many families and turn down work. If you cancel the booking then ultimately the babysitter loses out all round. This is not fair to the babysitter.
You are not to engage and ask the babysitter to work privately for you. If you do this and we find out, the babysitter will be removed from our database therefore not allowing them any future work with us or the families in Brisbane who utilize our services.
Should you wish to change the time of the booking please notify Centenary Nannies so as we can inform the babysitter and can make a note on the files.
Should a babysitter call you directly to cancel please call us immediately so we can arrange a replacement for you.